Terms and Conditions

Please read these Terms and Conditions (“Terms”) carefully before using the https://gharelushop.com website (the “Service”) operated by GhareluShop (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

1. Accounts

When you create an account with us (either through email, SMS OTP, or Google SSO), you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password or OTP (One-Time Password) that you use to access the Service and for any activities or actions under your account. You agree not to disclose your password or OTP to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

2. Products and Pricing

We strive to display accurate product descriptions, images, and pricing on our website. However, we do not warrant that product descriptions, pricing, or other content on the Service is accurate, complete, reliable, current, or error-free.

• Pricing: All prices are listed in Indian Rupees (INR). Prices and availability are subject to change without notice. The price displayed at the time of checkout will be the final price.
• Errors: In the event a product is listed at an incorrect price due to a typographical error, we reserve the right to refuse or cancel any orders placed for that product, whether or not the order has been confirmed and your payment processed.
• Offers: All promotional offers (e.g., “Free Delivery over ₹499”, “Diwali Offer”, “BOGO Offer”, “Under 99”) are subject to specific terms and may be withdrawn at any time.

3. Orders and Payment

By placing an order on GhareluShop.com, you are offering to purchase a product subject to these Terms. All orders are subject to availability and confirmation of the order price.

• Order Acceptance: Your order is confirmed only when we dispatch the product and send you a shipping confirmation email/SMS. We reserve the right to cancel any order before dispatch at our sole discretion.
• Payment: We use Razorpay as our third-party payment gateway. We also offer Razorpay Magic for a fast checkout experience. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method.
• Coupons: Coupon codes are subject to their specific terms, may be valid for a limited time, and may not be combined with other offers.

4. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of GhareluShop and its licensors. The content, logos, trademarks, and service marks are protected by copyright and trademark laws of India. Our trademarks may not be used in connection with any product or service without our prior written consent.

5. Limitation of Liability

In no event shall GhareluShop, nor its directors, employees, partners, or agents, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

6. Indemnification

You agree to defend, indemnify, and hold harmless GhareluShop and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, or b) a breach of these Terms.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, with jurisdiction in the courts of Mumbai, Maharashtra, without regard to its conflict of law provisions.

8. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days’ notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

9. Contact Us

If you have any questions about these Terms, please contact us:

• Email: [email protected]
• Phone / WhatsApp: +91 9892805885
• Address: Vikhroli Park Site, Mumbai – 400079